Refund policy

THE PLOTLINE© JOURNAL
Changed your mind? You can return the journal within 14 days of delivery, as long as it's unused and in its original condition.

To start a return, email hello@doitfortheplotline.com with your order number. Return postage is paid by you, unless the item arrived damaged or faulty. Once I receive it, I'll refund you to your original payment method within 5 business days.

As this is the final print run, I can't offer exchanges once stock has sold out, only refunds.

DIGITAL DOWNLOADS
Because digital products can't be returned, I don't offer refunds once a file has been downloaded. If something isn't working, a file won't open or a link is broken, email me and I'll sort it out.

DAMAGED, FAULTY OR NOT AS DESCRIBED
If your order arrives damaged, is faulty, or isn't what was described, email me within 14 days of delivery with your order number and a photo, and I'll replace or refund it.

Nothing in this policy limits your rights under the Australian Consumer Law.